Hilton Garden Inn Umhlanga Arch
What Guests Say
The location. Not far from the mall and the beach. Its quite and has a beautiful sea view. The restaurant also served nice food. The stuff was very nice and helpful. Breakfast has quite a variety of things to eat. Loved the heated pool. The late checkout is great for getting some sleep in. We will be definitely be back.
Sphiwe
April 2025
I loved how clean the room was, the staff were very friendly and the hotel is right next to legacy yard which is fantastic!
Londiwe
August 2024
Clean hotel, l will be back to stay longer, but guys please fix your shower water temperature is very low you will think the water is almost finished
Bongani
September 2024
The location was great, comfort, cleanliness, staff great, awesome matress, yes i enjoyed my stay.
Mark
September 2023
The staff are very friendly and helpful. We were treated like a part of the family the moment we came in and left. The rooms were clean, and the food was good, especially the breakfast and items prepared from the set menu. The playroom for the children and outside pool were lovely. We especially loved the children's check-in. Guest experience was great! The breakfast chef at the egg stahostesour hostesses at both breakfast and supper were superb!
Mlolo
December 2024
The facilities, location and ambience were great. Special mention must go to the catering manager Mr. Thoko who was magnanimous and considerate in accommodating me as a vegetarian given that such menus are generally limited. Thank you for your respect and sensitivity and making me a satisfied diner. Also, a lady called Mbali was a pleasure to deal with as she was eloquent and warm in following through to ascertain our satisfaction. Honestly, she is misplaced. Should be in Marketing and allied. A great personality and full of warmth and poise. RAJAN NAIDOO
Poobalan
January 2025
I liked the comfort of the room, the decor and amenities. We had everything we need without the room looking cluttered. The hotel overall is beautiful! The bar was lovely, the gym and pool area are also great although we didn't have enough time to get to use them. Our porter was lovely. I just seem to have forgotten his name, young nguni gentleman. Very friendly and helpful! Chicken livers from the restaurant were amazing! Our AC was not working but the staff member got us an oil heater! Loved the commitment to guest comfort.
Precious
January 2025
Very clean rooms. Staff were awesome, I had a little issue at check in where a family had cut line which I brought to their attention and the guy who assisted with my check in handled the situation excellently by assisting me first before the rude family who had cut line. I didn't get his name, but he even offered and went up to my room to check if housekeeping was done. We stayed in room 10004 and 10005 for Chetty. Husband and I went down to the bar area on Saturday night and also greeted with a friendly barman, Staff at this hotel are just the best.
Suraiya
January 2025
I liked the views and ambiance of the place.
Jerry
October 2024
Breakfast was great, had variety, the price is reasonable, the parking was secure & right next to the lifts, The lifts are very fast you don't wait long for it. The room was very clean & it had everything we needed.
Mdluli
August 2024
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